Your satisfaction is our number one priority. We understand that not every purchase will end up suiting the wants and needs of a customer. In addition to our industry standard 30 day warranty, for your peace of mind we offer an optional 1 to 3 years warranty on all hardware issues, excluding the battery, for our refurbished computers/laptops.
The warranty period commences on the original purchase date. Our warranty service does not cover any software issues or data loss, accidental damages, battery, or any unauthorized repairs & upgrades.All returns require a RMA (Return Merchandise Authorization) number, which can be obtained by contacting us through email. Please send an email to firstname.lastname@example.org along with the invoice/order number, serial/tag number of the item(s) in question, and the problem(s) you are experiencing with it. No item can be returned without authorization from us.